Pudong Hongqiao
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Important Notices

自10月30日零时起上海两大机场航站楼内禁止吸烟

2016-10-25

       根据世界卫生组织《烟草控制框架公约》和《上海市公共场所控制吸烟条例》相关规定,自2016年10月30日零时起,上海浦东、虹桥国际机场航站楼内禁止吸烟,所有室内吸烟室将关闭并停止使用。如需吸烟请至指定室外吸烟点,可根据引导标识或咨询工作人员。谢谢配合!
  【特别提示】两场航站楼候机厅相临区域设置室外吸烟点
  浦东T1:设2个室外吸烟点,入口设在国内出发200-203远机位候机厅和国际/地区出发213-216远机位候机厅。
  浦东T2:设3个室外吸烟点,入口设在国内出发219-221、222-224远机位候机厅和国际/地区出发候机厅19.6米层连廊露台区。
  虹桥T1:设2个室外吸烟点,入口设在B1(国内出发)、B17(国内与国际/地区出发可转换)远机位候机厅。
  虹桥T2:设2个室外吸烟点,入口设在国内出发41、54远机位候机厅。

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Lost & Found

  • Services: Lost property registration, storage, and claim services for items lost in the terminal. Lost and Found's staff will make every effort to help passengers search their lost items and inform the owners as soon as possible.

    Location: In the passageway west to the reception area of Arrivals Hall

    Procedure:

    1. Passengers can pick their lost items up with valid certificates, providing information including the lost property’s name, characteristics, lost date and spot.

    2. Owners of lost property can also entrust others to claim lost articles. The person entrusted need to show an owner entrustment form, and the owners’ valid documents or copies.

    3. After verification by the staff, passengers shall file a registration form for lost items.

  • Services: Lost property registration, storage, and claim services for items lost in the terminal. Lost and Found's staff will make every effort to help passengers search their lost items and inform the owners as soon as possible.

    Location: Arrivals Hall

    Hours: 08:00-21:30

    Tel: +86-021-22381086

    Location: Island E of Hongqiao Traffic Hub East Center

    Hours: 07:00-20:30

    Tel: +86-021-34661633

    Procedure:

    1. Passengers can pick their lost items up with valid certificates, providing information including the lost property’s name, characteristics, lost date and spot.

    2. Owners of lost property can also entrust others to claim lost articles. The person entrusted need to show an owner entrustment form, and the owners’ valid documents or copies.

    3. After verification by the staff, passengers shall file a registration form for lost items.