Pudong Hongqiao Important Notices

VIP Service


Founded in June 2001, Shanghai Airport VIP Service Co, Ltd (formerly Shanghai Airport Elite Service Co, Ltd) is affiliated to Shanghai Airport Authority, and provides specialized VIP services to high-end passengers at Shanghai’s Hongqiao and Pudong airports. The company passed the ISO9001 quality management system certification in October 2004, and always puts passengers first, does its best to make them feel safe and comfortable, and pursues excellence as well as a sustainable development.

The company mainly offers VVIP and VIP services, alongside VIP lounge services for first- and business-class passengers. The VIP service includes check-in assistance, VIP lounges, and boarding and pickup service, while the VVIP service features exclusive lounges and shuttle and temporary parking solutions. The company owns 36 VVIP lounges, 14 VIP lounges and one super-large comprehensive VIP lounge, with their total area exceeding 20,800 square meters, at Shanghai’s Hongqiao and Pudong airports.

The services are offered to members only, and customers can sign up for either group or individual memberships.